I've gotten info from town registers many times via email, but have never requested record copies using email. Also, it's a hit or miss with the various towns. Some never respond, even after multiple emails; others respond quickly.
I was wondering about this as well. I decided to begin with an email after checking out the website for the city I wanted to contact and reading on their "contact" page that email is supposedly their preferred way of correspondence. We shall see!
Good luck! Anna
"What greater thing is there for human souls than to feel that they are joined for life - to be with each other in silent unspeakable memories." ~George Eliot
k8landers wrote:When I requested Italian records, I received a letter and there was an email at the bottom. Has anyone every used this to get information?
I sent an email and got a response within 24 hours. The record that I requested took a little over a week to arrive from Italy. I guess it all depends on how much of a good mood the person is. It never hurts to try though
So I can ask most of the comunes for information (like births record and things like that) and they will answer me? - It sounds too good to be true, anyway...if i get a positive answer and I want a copie of the document, what is the next step?
When you send an email look if there is a specific address for Anagrafe or Stato Civile or Servizi Demografici. These are the offices that keep the vital records. If you use the general contact address your message will end up with a lot of others concerning everything from holes in the sidewalks to kindergarten opening hours.