hello again
Just a word of warning to anyone who decides to use priceline.com name your own price don't unless you are planning a straight flight.
Got my tickets from Syracuse to Vegas then find out it is an 8hr drive (don't want to lose time with Gertrude and family) so they were nice enough to cancel the car rental and we switched it to Reno.
Thought did alright on the first tickets get connecting flight to Reno as well
they put us on a 6:10 AM flight out of Vegas to Reno on the 18th like 14hours before we get there.

Called them right away when we saw the time and were told basically "TOO BAD SO SAD!!!" 8O

even the airline wouldn't and couldn't change them so wasted $243.00 and had to spend another $250.00 to get on a flight at the right time (southwest air Direct)
This is the e-mail that I sent them
"I am writing to you to vent.
I purchased tickets from you on May 10,2006 #317-577-731-01 from Syracuse to Las Vegas the arrival time in Vegas is 8:12PM then today at 9:43pm I purchased round trip tickets from vegas to Reno. #335-164-441-68 it was stipulated that it had to be an evening flight. When my tickets came on screen they had me going from Vegas to Reno at 6:10AM 9Hours before I leave Syracuse.
This trip is to reunite a Mother (83yrs old) and (Son 54yrs) that have been separated for over 52 years!!!
I only found this Mother 2 weeks ago and was trying to get them together as quickly and as frugally as possible
Your company has no compassion!! I attempted to reach a supervisor several times to no avail I tried to get United to change the flight time but couldn't do this without your help. Help you refused to give.
Now it has cost me more money but I have a flight to reno
***************************** COST *****************************
Total for 2 Passenger(s)
AIR: ........................$ 213.96
TAX: ........................$ 22.64
PFC FEE: ....................$ 9.00
SECURITY FEE: ...............$ 5.00
___________________
Total Fare: $250.60
through Southwest Air.
Somehow I don't think that William Shatner nor Leonard Nimoy would think your treatment of a consumer in this situation was fair or compassionate.
I will be sending a copy of this letter to whomever I can think of.
Janice Crowe
Disappointed Customer"
Back at ya'll tomorrow must go to bed my head is pounding
Love to all
Janice
