Trouble with the appointment system

[bostonitalia]

Three of us have tried from different computers in different states, PC and Mac, to get to the appointment calendar for the consulate. We all get the same message: "cellular phone, bad format." None of us are using cell phones, just regular laptops and desktops. Anyone else have this issue now or in the past, and what to do? More appointments open on Monday, so I think I may go into the consulate tomorrow afternoon to ask them about it.

I did try to email, but the only response I got was, "Follow the directions on the website." Not really helpful.

[nfanuele]

Are you trying to book with the Boston Consulate? I was successfully able to book my appointment last May after a couple of tries, but was unsuccessful last month when I tried to book my cousin's appointment. I didn't get that error message last month though.

I would call the consulate tomorrow morning, they usually are responsive. I'm calling tomorrow to ask for the time that the calendar opens.

Nick

[bostonitalia]

Yes, it's the Boston consulate, but my dad got the same at the Chicago consulate. We called Boston already, there was a message saying to follow the website and otherwise to leave a message. The mailbox was full.

[nfanuele]

Hmmm. They usually pick up. Did you call when they were open?

[bostonitalia]

Yes, but I'll try again tomorrow morning before I head over.

[nfanuele]

Ok. If you do can you ask them what time the calendar opens?

Thanks

[bostonitalia]

Sure.

[bostonitalia]

We figured it out! Apparently the issue was that the system didn't like the way we typed in the cell phone numbers. It wants it all together with no dashes. I'm glad I figured it out before I went down there.

My sister called and finally got through to someone after 4 attempts. She asked when they open and they told her to just keep checking. Sorry I don't have more information.

[nfanuele]

Great! I'll just check every hour. Good luck today!

[bostonitalia]

We got two of our three appointments! April 2018! I'm so excited!