1) The woman (Lia) that will handle your case is incredibly nice and very helpful and professional.
2) Have all the necessary docs. You need only the DIRECT LINE through which you are applying, but you need all the docs in that line.
3) SURNAMES must be consistent throughout the documents. Any changes to surnames or misspellings will need corrected.
4) Get there a little before 9:00. On the day I was there there the waiting room was full and each appt takes some time, so you might have to wait awhile to get in, but they take everybody on the scheduled day, so no big worry there.
I still have some pieces I have to have corrected and try again, but overall I'd say it was a great appt and a positive overall!


