Antenati website question

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crossl
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Antenati website question

Post by crossl »

Hi to everyone, would anyone know why a lot of documents don't open on the Antenati website? I can look at a document but when I go to the next one only the immagine number shows on the screen and not the document. Is this because they are not available yet or is it a website problem?

Thanks,
Frank
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MarcuccioV
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Re: Antenati website question

Post by MarcuccioV »

I believe the server is having issues. It started acting up a couple of days ago. On the town I'm searching, some pages come up, others give an error message & if reloaded, show an icon which you have to click for the document to come up, which it does in magnification and not normal viewing mode. Is this what you're experiencing..?
Mark

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crossl
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Re: Antenati website question

Post by crossl »

Thanks for your reply, the server has been going down quite a bit lately but you reload the page and eventually comes back up. My issue is that I can look at a document fine and then go to the next one and nothing opens up, only the immagine number for that document comes up. I can go to a specific year for and half may come up fine and the rest do not. I don't remember this happening before the last few days unless I just never tried to access those records before.
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MarcuccioV
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Re: Antenati website question

Post by MarcuccioV »

It only started doing it a couple of days ago for me, prior to that it was fine, and I've been checking it daily. it's a recent issue.
Mark

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crossl
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Re: Antenati website question

Post by crossl »

Thanks Mark, I'll wait and see what happens.

Frank
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Re: Antenati website question

Post by DagoMim »

I also had the same problem you've encountered. I've never had that happen in the last 2-3 years since I first started using the site.

I would agree that it's their server problem. Their servers are slow and cumbersome at the best of times . . .but the other day was the first time I received the tiny icons instead of an actual image.

I refreshed several times - and it helped. Then I couldn't get anything again. I finally did try clicking into the small (thumbprint) size icon once or twice and I was able to get to a document. But not the one I wanted. I finally gave up.

Mimi
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Re: Question du site Antenati

Post by SUNSERI »

Oui il y a des problèmes , je crois qu'ils sont en train de faire des mises a jour et changer le site !
Stéphane
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Re: Antenati website question

Post by Italia1963 »

I am having the same issue with the Antenati site...some records will appear and others are either totally blank or you can not magnify them. This all started several days ago.
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Re: Antenati website question

Post by Italia1963 »

I found a way to get around the problem with the Antenati site that is still occurring. If you have an ipad, go to the page that you are having a problem. It will still look blank, but their is a small box, you can click, and it will enlarge the page, just like when you do your searches on a regular computer. Not sure why it works on an ipad rather than computer, but it does. good luck
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