About to give up here...please help!!!!

[jenalonso]

I sent this email to Naples a few months ago. I didn't understand it so stupidly I sent another email with more info but have gotten no additional response. Can someone please tell me what this means and how I can get the Naples gov't to do serious research and respond to my request?

Thank you. Here it is (it looks like there actualy are 2 emails - did someone forward my email to another department?):
------
Si trasmette per competenza .

F.to :
IL Dirigente
dott. Gennaro Cavallaro

-----Inoltrato da Servizio Anagrafe - Elettorale/comunena/it il 15/01/2007 14.43 -----

Per: <seranael@comune.napoli.it>
Da: "Redazione URP" <urpcentrale@comune.napoli.it>
Data: 12/01/2007 15.57
Cc: "Jennifer Alonso" <jen_alonso@hotmail.com>
Oggetto: Re: Certificati di nascita...

Si trasmette l'allegata e-mail per il riscontro di competenza. Urp centrale
D.ssa Ferrazzo

[Staci4]

This is the translation from Babelfish (www.altavista.com)

Was there anything attached to it??

"The attached email for the competence reply is transmitted. Urp centers them D.ssa Ferrazzo"

Sorry I could not be more help!!
Staci

[suanj]

they sent your email in appropriate office, and sent you also for knowdlege... regards, suanj